Natural Language Processing:
The Chatbot in Spine HR uses natural language processing technology to understand employee queries and provide relevant responses.
24/7 Availability:
The Chatbot is available 24/7, allowing employees to access HR-related information and services at any time.
Personalized Experience:
The Chatbot in Spine HR provides a personalized experience to employees by understanding their specific needs and preferences.
Self-service:
The Chatbot enables employees to resolve their queries and issues through self-service, reducing the workload on HR administrators.
Multi-channel Support:
The Chatbot in Spine HR supports multiple communication channels, including email, SMS, and social media, allowing employees to interact with the Chatbot through their preferred communication channel.
Integration with HRIS:
The Chatbot is integrated with the HRIS system in Spine HR, ensuring that employees have access to accurate and up-to-date information.
Analytics and Reporting:
The Chatbot in Spine HR includes analytics and reporting tools that enable administrators to track usage, identify trends, and optimize the Chatbot's performance.

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